This question came across my desk today
How did you prepare to be in a leadership role? What advice would you give to young adults looking into leadership positions?
Here’s what I said:
[Read more…]How to prepare for leadership
Why it pays to say no
If someone told you that you could make more money by doing less or saying “no” to customers looking to give you their hard-earned money, you’d probably look at them like you just saw Bigfoot breaking bread at the Denny’s booth next to yours.
The thing is it’s a real thing and I’m going to show you how with another restaurant related tale from last weekend.
[Read more…]How to figure out the most important role in your company or business (it’s probably not who you think)
Last week, I was picking up food in Atlanta for us to try in advance of using the place for catering my daughter’s Bat Mitzvah (I can’t believe how much she seems to have grown/matured in the last few months).
Unfortunately, the pick-up experience was AWFUL. But instead of ranting about my frustrations with the hostess, I wanted to flip this into something more useful for running your business or figuring out how to stand out in your career.
[Read more…]Did I just get sucker punched by a client?
It wasn’t a literal sucker punch or anything like that but it definitely felt like one because I was for sure caught off guard. To the point of feeling my heart sink into my stomach…
And I was worried my face might’ve given it away for a split second, but I think being on a smaller screen in Microsoft Teams may have saved me.
Here’s how it went down:
[Read more…]Are you burning out your team?
This is going to be more rapid fire style to give you some quick hitters on managing teams. I previously talked about how to handle managers that keep signing you up for stuff when you can’t take on anymore without wanting to put your head through a window…
But what about when you’re the manager?
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