After being in management consulting for so long, it shouldn’t surprise anyone that I’m wired to identify problems. If you think about principles of performance management and project management that are large parts of what consultants do, it makes sense that you get the most bang for your buck by spending your time addressing things that aren’t going well and need attention/change more so than the things that are going just as you planned.
The downside of this exception-based management is that people who are performing well don’t always get the recognition they rightfully deserve to encourage them to keep it up.
This brings me to Tom Brady, a guy who by most accounts is winning at life. He’s rich, a pro athlete, has a supermodel wife (also rich), and may have just solidified his status as the greatest quarterback in the history of the National Football League based on the outcome of the Super Bowl (his 5th championship).
And what did I do? I sent you an email about the train wreck that was the Atlanta Falcons. While the lessons to learn from the Falcons’ collective shortcomings were legit, we can also learn what it takes to beat the odds by looking at what the Patriots did during that same game. [Read more…]