Aspiring management consultants often think maximizing client satisfaction is all about doing whatever the client wants to make them happy.
Those people are wrong. [Read more…]
I had a great question from a reader this week, one that highlights the age-old dilemma – how to convince your boss when you know he’s wrong but he has no idea. [Read more…]
And how many times has it happened because work wasn’t getting done on an accelerated timeline?
For me, the answers are more times than I can count and none, respectively, which always used to leave me confused. In my younger years, I may have thought said out loud to anyone who would listen that this was the stupidest thing I ever heard. I couldn’t possibly understand why anyone would complain when getting the results they need.