Most children learn at a young age that two of the most magical words in our vocabulary and “please” and “thank you.” These two simple words can be the difference between someone doing something you’ve asked them to do and someone responding to something you’ve asked for a second time or more, respectively. You could argue that these two words are the foundation of effective communication in any situation. At least that’s what I thought. It seems I found the exception to that rule.
The Wall Street Journal recently ran a piece analyzing (lack of) gratitude in the workplace. In 2013, managers still believe that the only thanks employees need they get via direct deposit every other week. The logic goes something like this…Thanking anyone above ensuring he/she receives a paycheck might cause his/her ego to swell to a point where his/her head couldn’t fit in the building. And that creates major problems. Nobody wants to deal with over-sized egos, so it’s better to play it safe and not thank anyone at all.
I’m not buying it. Treat the people around you well and they’ll do the same for you in return.
What do you think? Does the idea that saying thanks doesn’t belong in the workplace have any merit? Let me know in the comments below.