|Show of hands if you’ve ever seen or done this
Interacting with clients always has a certain element of surprise, but it gets especially fun when the client’s fiscal year is the same as the calendar year. You have the whole issue of dealing with the logistics of vacation. And by dealing with it, I mean you should plan not plan on getting responses from anyone during the weeks of Christmas and New Years.
Oddly enough, the problem isn’t the waiting on people to come back from vacation. It’s figuring out how to get the people who are still in the office to respond to your requests. It comes down to two main underlying issues that make holiday requests problematic.